This section outlines the workflow for NetSuite → MachShip integrations, including both Pending Workflow and RF-SMART/WMS fulfilment processes. Remove any sections that are not applicable to your implementation.
NetSuite → MachShip Order Sync Workflow (Pending Workflow)
Test Scenario Expected Outcome Status / Notes Item Fulfilment created on Sales Order MachShip detects fulfilment and creates a Pending Consignment with correct From/To addresses and SO/IF references Pending Consignment visible in MachShip Found under Create / Manage → Pending Consignments Warehouse searches by IF or SO number Pre-filled Pending Consignment loads correctly “Open in MachShip” button on Item Fulfilment Button opens MachShip Pending Consignment directly Warehouse enters package dimensions and weights Data saves successfully Warehouse selects carrier or cheapest option Carrier and service applied per configuration Consignment created successfully Labels print automatically Fulfilment updated in NetSuite Consignment number, carrier, tracking link, freight cost, ETA, and despatch date written back Consignment manifested Item Fulfilment marked as SHIPPED in NetSuite Child Companies visibility “Include Child Companies” shows consignments across all brands/locations
Test Scenario Expected Outcome Status / Notes Item Fulfilment marked as PACKED via RF-SMART or NetSuite WMS MachShip automatically creates consignment with all details pre-filled From/To addresses mapped correctly Warehouse and customer addresses appear as expected IF and SO numbers as references References populate correctly in MachShip RF-SMART / WMS Boxes imported as packages All package data (weights, dimensions) created accurately Packing User → Printer Token Labels print to the correct device Carrier selection Manual or cheapest option applied correctly Fulfilment write-back Consignment number, tracking link, carrier, freight cost, ETA, and despatch date populated in NetSuite Child Companies visibility “Include Child Companies” displays consignments across all locations
Test Scenario Expected Outcome Status / Notes Write-back timing NetSuite updated within 5 minutes of manifest Include Child Companies enabled Shows consignments across all brands/locations Error handling verified Sync errors appear in logs; retry mechanism confirmed Sync confirmation Fulfilment statuses align with MachShip manifesting Customer Sign-Off Integration verified by client; ready for go-live
