This section outlines the workflow for Cin7 Core (formerly DEAR) integrations, including order detection, pending consignments, warehouse processing, and write-back validation.
Cin7 Core / DEAR → MachShip Order Sync Workflow
Test Scenario
Expected Outcome
Status / Notes
Order marked as ‘PICKED’ (or configured stage)
MachShip detects and creates Pending Consignment
Webhook or Automation add-on enabled (optional)
Immediate syncs occur without 5-minute delay
Partial and backorder handling
Partial shipments processed correctly
Pending Consignment visible in MachShip
Warehouse, customer, and order details prefilled
Warehouse searches by Sales Order number
Pending Consignment loads correctly
Packages added/adjusted
Weights and dimensions update successfully
Carrier/service mapped or cheapest used
Correct service applied per mapping rules
Tracking details written back to Cin7 Core
Tracking number, carrier, and status appear on Sale Fulfilment
Order marked as SHIPPED
Cin7 Core stages updated accordingly
Validation & Updates
Test Scenario
Expected Outcome
Status / Notes
Include Child Companies enabled
Displays all consignments across locations/brands
Write-back delay verified
Updates occur within expected 5-minute interval
Carrier/service mapping validated
Ship Methods from Cin7 Core map correctly to MachShip carriers
